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ChatGPT Can't Access in Asian users

There is a known issue for ChatGPT whereas ChatGPT can't be accessible for Asian Users especially if ZIA users are using Hong Kong as Primary......

published on November 21, 2025

ZCC Logs

Any issue you face with respect to Authentication/Service/Registry/Interaction/Windows/Traffic/Network/update can be checked from the ZCC logs. Exporting logs in ZCC: Right click on Tray Icon to......

published on November 21, 2025

How Custom URL Works

Use Case: Sometimes users have requirement to create different URL categories for same domain or sub-domains to be used in different policies like DLP, URL......

published on January 15, 2026

Forwarding Control Rule

Overview Zscaler Internet Access (ZIA) control rules apply uniformly to traffic regardless of how it is forwarded—whether through the Zscaler Client Connector (ZCC) or via......

published on March 25, 2026

Microsoft Organizational Account Sign-In Fails When Zscaler Internet Security Is Enabled

Issue Users are unable to authenticate to Microsoft organizational accounts when connected through Zscaler Internet Security. Authentication succeeds only when Zscaler protection is disabled. Root......

published on July 30, 2026
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